Question 1

What is Savio?

Accepted Answer

Savio is a website video downloader for supported public links from platforms like Twitter/X, TikTok, YouTube, Instagram, and Facebook.

Question 2

Is Savio free to use?

Accepted Answer

New users get one free successful download after signing in with email. Savio Pro unlocks unlimited supported downloads.

Question 3

Do I need to create an account?

Accepted Answer

Yes. Email sign-in protects your free download allowance and Pro subscription status.

Question 4

Which platforms are supported?

Accepted Answer

We support Twitter/X, TikTok, YouTube, Instagram, Facebook videos, and more. We're constantly adding support for new platforms.

Question 5

How do I download a video?

Accepted Answer

Paste a public video URL into the Savio downloader, sign in, and click Download when a supported direct file is available.

Question 6

Why isn't my video downloading?

Accepted Answer

Please check: 1) The URL is correct, 2) The video is public (not private), 3) Your internet connection is stable, 4) The video hasn't been removed. If issues persist, try refreshing the page.

Question 7

Can I download private videos?

Accepted Answer

No, our tool only works with public content. Private videos require account access and cannot be downloaded due to privacy restrictions.

Question 8

Is there a download limit?

Accepted Answer

Free accounts include one first supported website use. Pro accounts can prepare supported links without a fixed usage limit.

Question 9

Can I download playlists?

Accepted Answer

Yes, we support YouTube playlist downloads. You can download entire playlists with one click, selecting your preferred quality for all videos.

Question 10

What video quality can I get?

Accepted Answer

Quality depends on the original upload. We offer up to 1080p HD for most platforms. Some videos may have limited quality options based on the source.

Question 11

Are downloads watermark-free?

Accepted Answer

Yes, we remove platform watermarks when possible. TikTok videos are downloaded without the TikTok logo, and Instagram content is clean of watermarks.

Question 12

What formats are supported?

Accepted Answer

We primarily download in MP4 format for videos and M4A for audio only. These are universally compatible with most devices and players.

Question 13

Can I download only audio?

Accepted Answer

Yes, for YouTube videos and Twitter Spaces, we offer audio-only downloads in M4A format. Perfect for podcasts or music content.

Question 14

Is there a Chrome extension?

Accepted Answer

Yes. The Savio Chrome extension is the primary download path. It detects the current tab URL, prepares it through Savio, and starts the download through Chrome.

Question 15

Can I download directly from the website?

Accepted Answer

No. The website is now for account, billing, and setup. Video resolving and file saving happen inside the Chrome extension for better reliability.

Question 16

Do I need Pro for the extension?

Accepted Answer

New signed-in users get one free successful download. Pro unlocks unlimited supported downloads.

Question 17

Does Savio store my video files?

Accepted Answer

No. Savio prepares supported links and returns download URLs, but it does not store or proxy video files through Vercel.

Question 18

Is it legal to download videos?

Accepted Answer

Downloading public content for personal viewing is generally acceptable. However, always respect copyright laws and don't redistribute content without the creator's permission.

Question 19

Should I credit the original creator?

Accepted Answer

Yes, it's good practice to always credit the original creator when sharing downloaded content. Respect intellectual property rights.

Question 20

What about copyrighted content?

Accepted Answer

We don't host any content. We only provide a tool to download publicly available content. Users are responsible for ensuring they have rights to download and use content.

Question 21

Can I use downloaded videos commercially?

Accepted Answer

No, downloaded content should be for personal use only. Commercial use requires explicit permission from the content creator.

Frequently AskedQuestions

What is Savio?

Is Savio free to use?

Do I need to create an account?

Which platforms are supported?

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